Returns & order support

Every item is made especially for you. Please check the size guide and your selections before ordering.

Something isn’t right? If your item arrives damaged, defective, incorrectly printed, or different from what you ordered, email **hello@philipshouse.com** with your order number and clear photos. Please contact us within **14 days of delivery** so we can arrange a replacement or refund for a confirmed issue at no additional cost.

Size changes and change of mind Because our products are made to order, we cannot accept returns or exchanges for a change of mind or an incorrectly selected size or color, except where required by law.

Missing deliveries If your package hasn’t arrived, contact us promptly—and within **14 days after the estimated delivery date**—so we can investigate.

Please contact us before returning anything Do not send merchandise to our mailing P.O. box. We’ll explain any next steps; most confirmed quality issues do not require a return.

Incorrect delivery addresses Please check your address carefully. Additional shipping charges may apply if a package needs to be resent because an incorrect address was supplied.