It’s easy to skim TERMS AND CONDITIONS. But these matter. There is important information in them for you to have a great trip to Israel.

IMPORTANT: PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. YOUR DEPOSIT OR ANY PAYMENT CONSTITUTES IRREVOCABLE ACCEPTANCE OF THIS TRAVEL WAIVER AND RELEASE OF LIABILITY (“AGREEMENT”), INCLUDING ASSUMPTION OF RISKS AND RELEASES FROM LIABILITY.

By making a reservation, deposit, or any payment, you (the “Traveler”) enter into this Agreement with Philip’s House LLC, its officers, employees, agents, and vendors (collectively, the “Organizers”), and agree to the terms below as a condition of participating in the group tour to Israel, organized in partnership with Sar-El Tours & Conferences, their subsidiaries, and other vendors as required.

1. RESERVATIONS AND PAYMENTS A non-refundable deposit of $500 per person is required to secure your reservation. This deposit may, at the Organizers’ discretion, be applied to future travel with Philip’s House LLC or transferred to another traveler upon written request and approval.

Clients shall strictly comply with the Payment Schedule. Philip’s House LLC accepts payment by check, ACH bank transfer, or credit card. There is a surcharge for debit/credit card or bank transfer payments and for use of the WeTravel platform. Reservations made after the final balance due date require full payment immediately.

Payment Plan: If you choose the payment plan, you authorize auto-deductions from the credit card or bank details provided at booking. Estimated taxes and fuel surcharges are included in the published price but are subject to change and must be paid before departure. A late fee of 1.5% per month applies to any unpaid balances. Full payment constitutes acceptance of all terms in this Agreement.

2. CANCELLATION POLICY Cancellations must be made in writing.

• The deposit is non-refundable at any time.

• If airline tickets have been issued, the ticket cost will be deducted and any airline credits passed to you.

• 90+ days before departure: full refund less $500 + any non-refundable expenses.

• 89–67 days: 75% refund less $500 + non-refundable expenses.

• 66–46 days: 50% refund less $500 + non-refundable expenses.

• 45 days or fewer: no refund.

No refunds for no-shows or early departures. Only a U.S. State Department “ban” on travel to Israel will trigger tour cancellation (warnings do not). In case of airline suspension, the tour will be rescheduled where possible; refunds are not guaranteed.

No refunds or credits will be issued for early departure, removal from the tour, or termination due to violation of the Traveler Code of Conduct and Alcohol/Substance Policy (Section 9) or any other misconduct. Travel medical and cancellation insurance is mandatory and strongly recommended to protect your investment. Get a quote here: https://www.squaremouth.com/23118.

3. PASSPORTS, VISAS & TRAVEL DOCUMENTS Travelers are solely responsible for securing valid travel documents. A traditional passport book valid at least six months beyond your return date is required. Israel requires an ETA-IL (Electronic Travel Authorization) for visa-exempt travelers. No visas are needed for U.S./Canadian citizens. Failure to obtain required documents results in no refund. For other nationalities, check with the relevant consulate.

4. HEALTH AND FITNESS The Traveler certifies that they are in good physical and mental health and fully capable of participating in all tour activities. Any pre-existing conditions must be disclosed in writing before departure; failure to do so may result in removal without refund. The Organizers will notify you of required medical documentation.

You further certify that you will not engage in behavior—including excessive alcohol consumption or use of illegal substances—that could endanger yourself, other travelers, or the tour group. Failure to maintain this fitness may result in immediate removal under the Code of Conduct (Section 9).

5. MANDATORY TRAVEL INSURANCE Travel medical and cancellation insurance is required. Proof may be requested before departure; non-compliance may result in cancellation without refund. Insurance must be purchased independently (recommended link above). For pre-existing conditions, buy within 10–14 days of booking. The Organizers assume no responsibility for insurance claims. Your insurance may not cover expenses arising from misconduct under Section 9.

6. AIR TRANSPORTATION, BAGGAGE & LAND-ONLY TOURS If airline travel is added to your fare, it will typically include round-trip international fare from the departure airport by regularly scheduled airlines based on special group airfares. (Airport tax and fuel surcharges are included but can increase. Any escalation in the cost of airfare will be borne by the client and is due prior to departure.)

Passengers are responsible for ensuring that PH has the correctly
spelled names for air ticket reservations. Any name change, including minor spelling corrections, may require airline reservations to be canceled and rebooked with associated change fees. Names printed on the E-Ticket must exactly match the first, middle (if included) and last name as stated in the passport.

Airlines are not liable for acts/omissions off-board, per their passage contracts. Organizers are not responsible for airline schedule changes, delays, or cancellations.

BAGGAGE ALLOWANCE: Because airline specifications change, we recommend that you contact the airline directly for current allowance restrictions. Any oversized or overweigh luggage is subject to additional charges that will be borne by the traveler.

LAND-ONLY TOUR: If you purchase a land-only tour and are unable to arrange your flight to coincide with the group’s arrival or departure, any additional transfer cost will be your responsibility. You are responsible to meet the tour group at the prearranged time and meeting place.

7. ACCOMMODATIONS, MEALS, GROUND TRANSPORTATION, SIGHTSEEING, TAXES & TIPS HOTELS: Prices are per person, based on double occupancy of a room, with two twins or a double bed. A single-occupant room is available at extra cost.

SHARED ROOM: If a roommate is requested, the Organizers will make every effort to find one. The Organizers does not assume responsibility for roommate assignments. These are taken by the traveler or the group leaders.

MEALS: Included meals are listed in the tour description. Beverages other than those specified by the restaurant as included are extra.

GROUND TRANSPORTATION: All ground transportation is by air-conditioned motor coach, mini-bus, or passenger van depending on the size of the tour group.

SIGHTSEEING: Tours include sightseeing in Israel with government-licensed, English-speaking guides as needed. (The Organizers may vary the published itinerary or make substitutions if required by circumstances beyond our control.)

TAXES: All charges and taxes normally associated with hotel rooms and touring are included. The estimated taxes on the Registration Form are subject to change and are due prior to departure. If there is an increase in cost, this will be passed on to the traveler and must be paid before departure.

TIPS: Unless specified otherwise, you are responsible for tipping luggage handlers, bellboys, and other hotel staff, guides, and bus drivers. This is separate from your tour price. Please consult Philip’s House for recommended tipping rates.

NOT INCLUDED IN THE TOUR COSTS: Unless specified otherwise the following are not included in a group package: travel insurance, lunch, beverages other than those provided at breakfast and dinner, and items of a personal nature such as laundry, telephone-call service charges, room service, domestic travel to and from the departure airport, excess baggage charges, and all other items not stated as included. Special technical equipment, excess or oversized luggage, and transportation for such are not included.

RESERVATIONS: Tour reservations should be made as early as possible, as space is limited. A non-refundable deposit is required to guarantee your reservation.

DOCUMENTS Your tour documents, including; paper tickets or E-Tickets receipts, tour confirmation voucher, and all other related information, will be sent approximately two to three weeks prior to departure.

8. PHOTOS/VIDEOS & MEDIA RELEASE Photos and/or videos of our tour may be used at any time in any of the Organizers’ publications. You authorize the Organizers to capture media of you during the trip, including activities at historical sites, group events, transportation, and accommodations. This includes cameras, drones, and audio devices. You grant a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, edit, distribute, and create derivative works from the media for marketing, promotional, educational, or commercial purposes (e.g., YouTube, social media, websites). You will not receive compensation for the media's use. You release the Organizers from claims related to the media, including privacy or publicity rights.If you are a guardian of a minor participant, you consent on their behalf.

9. TRAVELER CODE OF CONDUCT AND ALCOHOL / SUBSTANCE POLICY Philip’s House LLC is committed to providing a safe, respectful, spiritually enriching, and enjoyable tour for every participant. By booking and paying any amount, you agree to the following rules, which supplement all other sections of this Agreement. These rules protect you, your fellow travelers, staff, and the integrity of the tour.

A. Compliance with Instructions You must at all times follow the lawful directions of tour guides, drivers, staff, and local authorities. Refusal to cooperate or follow directions is grounds for immediate corrective action, up to and including removal from the tour.

B. Alcohol Use Alcohol consumption is permitted only in moderation, in accordance with Israeli law (minimum age 18), and only when it does not impair your judgment, safety, or the enjoyment/safety of others. Strictly prohibited:

• Consuming, hiding, or possessing personal alcohol on the tour bus or during any organized group activity.

• Purchasing or consuming alcohol in public places in a manner that causes disruption, intoxication, or violates local open-container or public-order laws.

• Any level of intoxication that renders you uncooperative, unsafe, or unable to participate safely.

Travelers who choose to drink do so entirely at their own risk. The Organizers reserve the absolute right to refuse service, confiscate alcohol, or require you to stop.

C. Illegal Drugs and Substances – ZERO TOLERANCE The use, possession, purchase, distribution, concealment, or being under the influence of any illegal drugs, controlled substances, marijuana (in any form), narcotics, or drug paraphernalia is strictly prohibited at all times. Israeli law imposes severe penalties for drug offenses (including arrest, imprisonment, fines, and deportation). This policy applies even to substances that may be legal in your home country. Any violation will result in:

• Immediate removal from the tour (bus, hotel, activities).

• Reporting to Israeli law enforcement and/or border authorities as appropriate.

• You being solely responsible for all resulting costs, including legal fees, fines, deportation, or emergency return travel.

D. General Conduct You must respect the rights, safety, comfort, and well-being of other travelers, staff, vendors, and local residents. Prohibited conduct includes abusive, threatening, harassing, disruptive, or discriminatory behavior; vandalism; or any action that endangers the group or tour operations.

E. Consequences of Violation (final and non-reviewable) In the sole discretion of the Organizers or Tour Leader, any violation may result in:

• Immediate removal from the tour.

• No refund of any payments (deposit or balance).

• You being solely responsible for all costs of removal, alternate transportation home, additional lodging, meals, change fees, medical transport, legal fees, fines, or deportation.

• Potential ban from all future Philip’s House tours.

• Expanded indemnity obligations (see Section 11).

Your mandatory travel insurance will likely exclude claims arising from misconduct.

10. ITINERARY, RISKS, ASSISTANCE & COURTESY The right is reserved to cancel the tour prior to departure and to decline to accept or retain any person as a member of the tour at any time , including for violation of the Traveler Code of Conduct and Alcohol/Substance Policy or any behavior deemed detrimental to the safety, comfort, or enjoyment of the group or tour operations.

11. LIMITATIONS ON LIABILITY, RELEASE & INDEMNIFICATION You further agree to indemnify, defend, and hold harmless the Organizers from any and all costs, claims, damages, liabilities, or legal fees arising from your violation of the Traveler Code of Conduct and Alcohol/Substance Policy, including but not limited to expenses related to your removal, alternate travel arrangements, law-enforcement involvement, or any incident involving alcohol or illegal substances. The provisions of this section survive termination of the Agreement.

12. GOVERNING LAW This Agreement is governed by the laws of the State of Washington, USA. Any disputes shall be resolved exclusively in the courts of Snohomish County, Washington.