It's easy to skim TERMS AND CONDITIONS. But these matter. There is important information in them for you to have a great trip to Israel.

IMPORTANT: PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. YOUR DEPOSIT OR PAYMENT CONSTITUTES IRREVOCABLE ACCEPTANCE OF THIS TRAVEL WAIVER AND RELEASE OF LIABILITY ("AGREEMENT"), INCLUDING ASSUMPTION OF RISKS AND RELEASES FROM LIABILITY.

By making a non-refundable deposit or any payment, you (the "Traveler") enter into this Agreement with Philip’s House LLC, its officers, employees, agents, and vendors (collectively, the "Organizers"), and agree to the terms below as a condition of participating in the group tour to Israel, organized in partnership with Sar-El Tours & Conferences, their subsidiaries, and other vendors as required.

DEPOSIT: A non-refundable deposit of $500 is required to secure your reservation. This deposit may, at the Organizers' discretion, be applied to future travel with Philip’s House LLC or transferred to another traveler upon written request and approval.

PAYMENT: the Travelers shall strictly comply with the Payment Schedule and make payment on or before the due date. The Organizer accepts payment by check or ACH bank transfer. Payments by check or ACH bank transfer are accepted without surcharge. Debit/credit card payments and use of the WeTravel booking platform incur a surcharge (typically 2.9%, subject to current rates). If reservations are made AFTER the final balance due date payment is due in full.

PAYMENT PLAN. The Traveler choosing the payment plan is required to submit their credit card details or bank details in the online booking platform to auto-deduct their scheduled payments on the advertised date. Estimated taxes and fuel surcharges are included in the tour’s total price as listed on the website. Note that taxes and fuel surcharges are subject to change and are due before departure.

Full payment of the tour price constitutes an agreement that the tour participant understands all information listed as “General Conditions” and agrees to all listed. A late fee of 1.5% per month applies to any unpaid balances, calculated on the outstanding amount and compounded monthly.

CANCELLATION POLICY: A traveler may cancel in writing by these terms.

• The deposit is non-refundable at any time after booking.

• If airline tickets have been issued, the ticket cost will be deducted from the refund, and any flight credits from the airline will be passed on to the customer for future travel.

• Ninety or more calendar days before the departure date, a full refund is given, after a deduction of $500 plus any other non-refundable expenses for airfare, lodging, or transportation . The cancellation must be in writing.

• Eighty-nine to sixty-seven calendar days before departure, a 75% refund, less $500, and any other non-refundable expenses is given.

• Sixty-six to forty-six calendar days before departure, a 50% refund, less $500, and any other non-refundable expenses is given.

• Forty-five days or less from departure, no refund is given.

• Only in the case of a US State Department “ban” on travel to Israel will the Organizers will cancel a tour. “Warnings” from the US State Department do not prohibit travel, and thus a tour will continue with a safety plan. Should a State Department “ban” cancel a tour, reimbursement or alternative travel dates on a future tour will be made available to you based on the cancellation terms stated above.

• Flight Cancellation or Suspension: In the event an international airline suspends flights to Israel, the Organizers will endeavor to secure alternative flight arrangements. Should rebooking prove unfeasible, the tour will be rescheduled. Refunds are not guaranteed, as airlines’ refund terms and other vendors may be unable to cancel bookings. Purchasing comprehensive travel insurance may cover such unforeseen events and is dependent upon the type of plan purchased.

• Incomplete Payments: If a traveler on a payment plan is unable to complete payments, they can request their pastor or tour organizer to email Philip’s House for consideration of a refund of the deposit. This will be reviewed in accordance with the cancellation policy. Refunds cannot be given for group payments of hotel rooms, air tickets, and tour costs paid for the traveler. No refunds for no-shows or early departures.

• Travel medical and cancellation insurance is required to protect your investment. You can purchase insurance through our recommended insurance broker with this link.

FINAL PAYMENT: Final payment is due in the Philip’s House office before the final balance due date in the tour description. Full payment is due immediately with your Registration Form for reservations made after the final balance due date.

PASSPORTS & VISAS: Travelers are responsible for securing the correct travel documents sufficiently before their travel dates. Travel outside of the United States requires a traditional passport book that is valid at least six months following your return date from your travel destination. Failure to obtain required documents may result in denial of boarding or entry, with no refund.

No visas are required for entrance into the State of Israel for U.S. and Canadian citizens. However, the State of Israel requires that all international travelers from visa-exempt countries to Israel must have a valid ETA-IL (Electronic Travel Authorization) prior to departing for Israel. A small fee will apply. Visit the State of Israel visa website to apply.

For specific visa requirements for other countries, please contact the relevant consulate for your updated information Please ask for assistance if you need it.

HEALTH: The Traveler certifies that they are in good health and physically capable of participating in the planned activities. The Traveler is responsible for their medical care, including vaccinations and medications. The Traveler certifies in writing (via registration form) that they are in good health... Any pre-existing conditions must be disclosed in writing before departure; failure to do so may void coverage or result in removal from the tour.

The Organizers will notify you of any medical documentation needed; you are responsible for meeting any medical requirements within the allotted time.

INSURANCE: The Organizers are not responsible or liable for loss, damage, theft of luggage or personal belongings, personal injury, accident, or illness during the trip.

Travel medical and cancellation insurance is mandatory and must be obtained independently. Proof may be required before departure; non-compliance may result in cancellation without refund. For pre-existing conditions, purchase within 10-14 days of booking. Organizers are not affiliated with recommended brokers and assume no responsibility for insurance claims. Get an insurance quote from our recommended broker.

For those with pre-existing medical conditions, travel insurance must be purchased within 10 days to 2 weeks of booking. Such insurance may cover medical emergencies, trip cancellations, lost luggage, or other incidents. The Traveler assumes full responsibility for obtaining insurance when it is not included in the tour package.

AIR TRANSPORTATION: If airline travel is added to your fare, it will include round-trip international fare from the departure airport by regularly scheduled airlines based on special group airfares. (Airport tax and fuel surcharges are included but can increase. Any escalation in the cost of airfare will be borne by the traveler and is due prior to departure.)

Passengers are responsible for ensuring that the Organizers have the correctly spelled names for air ticket reservations. Any name change, including minor spelling corrections, may require airline reservations to be canceled and rebooked with associated change fees. Names printed on the E-Ticket must exactly match the first, middle (if included) and last name as stated in the passport.

Airlines are not liable for acts/omissions off-board, per their passage contracts. Organizers are not responsible for airline schedule changes, delays, or cancellations.

BAGGAGE ALLOWANCE: Because airline specifications change, we recommend that you contact the airline directly for current allowance restrictions. Any oversized or overweigh luggage is subject to additional charges that will be borne by the traveler.

LAND-ONLY TOUR: If you purchase a land-only tour and are unable to arrange your flight to coincide with the group’s arrival or departure, any additional transfer cost will be your responsibility. You are responsible to meet the tour group at the prearranged time and meeting place.

HOTELS: Prices are per person, based on double occupancy of a room, with two twins or a double bed. A single-occupant room is available at extra cost.

SHARED ROOM: If a roommate is requested, the Organizers will make every effort to find one. The Organizers does not assume responsibility for roommate assignments. These are taken by the traveler or the group leaders.

MEALS: Included meals are listed in the tour description. Beverages other than those specified by the restaurant as included are extra.

GROUND TRANSPORTATION: All ground transportation is by air-conditioned motor coach, mini-bus, or passenger van depending on the size of the tour group.

SIGHTSEEING: Tours include sightseeing in Israel with government-licensed, English-speaking guides as needed. (The Organizers may vary the published itinerary or make substitutions if required by circumstances beyond our control.)

TAXES: All charges and taxes normally associated with hotel rooms and touring are included. The estimated taxes on the Registration Form are subject to change and are due prior to departure. If there is an increase in cost, this will be passed on to the traveler and must be paid before departure.

TIPS: Unless specified otherwise, you are responsible for tipping luggage handlers, bellboys, and other hotel staff, guides, and bus drivers. This is separate from your tour price. Please consult Philip’s House for recommended tipping rates.

NOT INCLUDED IN THE TOUR COSTS: Unless specified otherwise the following are not included in a group package: travel insurance, lunch, beverages other than those provided at breakfast and dinner, and items of a personal nature such as laundry, telephone-call service charges, room service, domestic travel to and from the departure airport, excess baggage charges, and all other items not stated as included. Special technical equipment, excess or oversized luggage, and transportation for such are not included.

RESERVATIONS: Tour reservations should be made as early as possible, as space is limited. A non-refundable deposit is required to guarantee your reservation.

DOCUMENTS Your tour documents, including; paper tickets or E-Tickets receipts, tour confirmation voucher, and all other related information, will be sent approximately two to three weeks prior to departure.

PHOTOS/VIDEOS: Photos and/or videos of our tour may be used at any time in any of the Organizers’ publications. You authorize the Organizers to capture media of you during the trip, including activities at historical sites, group events, transportation, and accommodations. This includes cameras, drones, and audio devices. You grant a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, edit, distribute, and create derivative works from the media for marketing, promotional, educational, or commercial purposes (e.g., YouTube, social media, websites). You will not receive compensation for the media's use. You release the Organizers from claims related to the media, including privacy or publicity rights.If you are a guardian of a minor participant, you consent on their behalf.

LIMITATIONS ON LIABILITY OR INDEMNIFICATION: The Organizers expressly disclaim all responsibility and/or liability of any nature for loss, damage, or injury to property or person due to any cause whatsoever occurring during a tour under its management, except damage caused by the gross negligence of the Organizers.

The Traveler shall hold the Organizers harmless from, and indemnify and defend same against, any and all claims or liability for any injury (including death) or damage to any person or property or losses or whatsoever occurring during the tour, or any part thereof when such injury or damage has been caused in part or in whole by the act, neglect, fault, or omission of the Traveler, its agents, servants, employees, or invitees. The provisions of this paragraph shall survive the expiration or termination of this Agreement with respect to any claims or liability occurring prior to such expiration or termination. 

To the fullest extent permitted by law, the Traveler agrees to release, indemnify, and hold harmless:

• Philip’s House LLC, its officers, employees, and agents.

• Sar-El Tours & Conferences, including its employees, subcontractors, and representatives.

• Other vendors under contract with Philip’s House LLC or Sar-El Tours & Conferences to provide services. This release applies to any claims, liabilities, damages, or losses arising from participation in the trip, including but not limited to personal injury, property damage, illness, or death, regardless of whether caused by negligence or other factors.

AIRLINES: The airlines concerned are not to be held responsible for any act, omission, or event during the time the passengers are not on board their plane. The passage contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airlines and passengers. The service of any IATA and ARC member carriers and their affiliates or any other regularly scheduled airline may be used for the transportation of this tour. 

FLIGHT SUSPENSIONS. In the event an international airline suspends flights to Israel, The Organizers will endeavor to secure alternative flight arrangements. Should rebooking prove unfeasible, the tour will be rescheduled. Refunds are not guaranteed, as airlines’ refund terms and other vendors may be unable to cancel bookings. Purchasing comprehensive travel insurance may cover such unforeseen events and is dependent upon the type of plan purchased.

ITINERARY: The Organizers reserve the right to alter the itinerary as may be deemed desirable and in the best interest of the tour party as a whole. The right is reserved to cancel the tour prior to departure and to decline to accept or retain any person as a member of the tour at any time. The price of the tour is based on rates in effect for the dates on the Registration Form and is subject to adjustment with prior notification. The Traveler understands that the itinerary may change due to circumstances beyond the Organizers’ control, such as weather, political events, or other unforeseen factors. Refunds or compensation will not be provided for such changes, delays, or cancellations.

ASSISTANCE: The Organizers regret that they cannot provide individual assistance to a tour member for walking, dining, or other personal needs. Travelers needing special assistance of any kind should contact the Organizers prior to booking to determine what assistance might be reasonably arranged.'

RISKS: The Traveler acknowledges that travel involves inherent risks, including but not limited to accidents, injuries, illnesses, political instability, acts of terrorism, natural disasters, changes in itinerary, and other unforeseen events. The Traveler voluntarily assumes all risks associated with participation in this trip, including:

• Air travel arranged through Philip’s House LLC and contracted vendors.

• Accommodations, ground transportation, meals, and tours provided by Sar-El Tours & Conferences, based in Israel.

COURTESY AND CONSIDERATION: You acknowledge that support from Christians may be viewed with complexity by Israelis due to historical legacies. You agree to follow the Organizers' instructions to respect local needs, including guidelines on clothing with political/religious images, word choice, or communication styles in faith topics.

LAWS AND RESPONSIBILITY: The Traveler agrees to comply with the laws and customs of Israel during the trip. Behaviors that endanger the group or violate local laws may result in immediate removal from the tour at the Traveler’s expense.

GOVERNING LAW: The laws of the State of Washington, USA govern this Agreement. Any disputes will be resolved exclusively in the courts of Snohomish County, Washington.