It's easy to skim TERMS AND CONDITIONS. But these matter. There is important information in them for you to have a great trip to Israel. Please read them. Your non-refundable deposit with a tour reservation constitutes your acceptance of these terms and conditions.

DEPOSIT: The first $300 of your tour payment is your deposit. Your deposit is not refundable. It can be used for future travel with Philip’s House LLC (hereinafter “PH”) or transferred to another traveler.

PAYMENT: Clients shall strictly comply with the Payment Schedule and make payment on or before the due date. PH accepts payment by check or ACH bank transfer. There is a surcharge for payment by credit card and for use of our booking platform WeTravel. Full payment is due immediately with your Registration Form for reservations made after the final balance due dates specified.

PAYMENT PLAN. Clients choosing the payment plan are required to submit their credit card details or bank details in the online booking platform to auto-deduct their scheduled payments on the advertised date. Estimated taxes and fuel surcharges are included in the tour’s total price as listed on the website. Note that taxes and fuel surcharges are subject to change and are due before departure. Full payment of the tour price constitutes an agreement that the tour participant understands all information listed as “General Conditions” and agrees to all listed. A late fee of 1.5% applies to unpaid balances each month.

CANCELLATION POLICY: A client may cancel in writing by these terms.

• The deposit is non-refundable at any time after booking.

• Ninety or more calendar days before the departure date, a full refund, less the deposit is given for cancellations in writing.

• Eighty-nine to forty-six calendar days before departure, a full refund, less $300, is given.

• Forty-five days or less from departure, no refund is given.

• If airline tickets have been issued, the ticket cost will be deducted from the refund, and any flight credits from the airline will be passed on to the customer for future travel.

• Only in the case of a US State Department “ban” on travel to Israel will PH will cancel a tour. “Warnings” from the US State Department do not prohibit travel, and thus a tour will continue with a safety plan. Should a State Department “ban” cancel a tour, reimbursement or alternative travel dates on a future tour will be made available to you based on the cancellation terms stated above.

• Travel cancellation insurance is strongly recommended to protect your interests. You can purchase insurance through our recommended insurance broker with this link.

FINAL PAYMENT: Final payment is due in PH office before the final balance due date in the tour description. Full payment is due immediately with your Registration Form for reservations made after the final balance due date.

PASSPORTS & VISAS: Travelers are responsible for securing the correct travel documents sufficiently before their travel dates. Travel outside of the United States requires a traditional passport book that is valid at least six months following your return date from your travel destination. No visas are required for entrance into the State of Israel for U.S. and Canadian citizens. The State of Israel advises that all international travelers from visa-exempt countries to Israel must have a valid ETA-IL (Electronic Travel Authorization) prior to departing for Israel. A small fee will apply. Visit the State of Israel visa website to apply.

For specific visa requirements for other countries, please contact the relevant consulate for your updated information Please ask for assistance if you need it.

HEALTH: PH will notify you of any medical documentation needed; you are responsible for meeting any medical requirements within the allotted time.

INSURANCE: PH is not responsible or liable for loss, damage, theft of luggage or personal belongings, personal injury, accident, or illness. We strongly recommend travel insurance for each passenger.  Get a quote from our recommended broker.

AIR TRANSPORTATION: If airline travel is added to your fare, it will include round-trip international fare from the departure airport by regularly scheduled airlines based on special group airfares. (Airport tax and fuel surcharges are included but can increase. Escalation in the cost of airfare will be borne by the client and is due prior to departure.)  Passengers are responsible for ensuring that PH has the correctly spelled names for air ticket reservations. Any name change, including minor spelling corrections, may require airline reservations to be canceled and rebooked. Names printed on the E-Ticket must exactly match the first and last name written in the passport.

BAGGAGE ALLOWANCE: Because airline specifications change, we recommend that you contact the airline directly for current allowance restrictions. Any oversized or overweigh luggage is subject to additional charges that will be borne by the client.

LAND-ONLY TOUR: If you purchase a land-only tour and are unable to arrange your flight to coincide with the group’s arrival or departure, any additional transfer cost will be your responsibility. 

HOTELS: Prices are per person, based on double occupancy of a room, with two twins or a double bed. A single-occupant room is available at extra cost.

SHARED ROOM: If a roommate is requested, PH will make every effort to find one. PH does not assume responsibility for roommate assignments.

MEALS: Included meals are listed in the tour description. Beverages other than those specified by the restaurant as included are extra.

GROUND TRANSPORTATION: All ground transportation is by air-conditioned motor coach, mini-bus, or passenger van depending on the size of the tour group.

SIGHTSEEING: Tours include sightseeing in Israel with government-licensed, English-speaking guides as needed. (PH may vary the published itinerary or make substitutions if required by circumstances beyond our control.)

TAXES: All charges and taxes normally associated with hotel rooms and touring are included. The estimated taxes on the Registration Form are subject to change and are due prior to departure. If there is an increase in cost, this will be passed on to the client and must be paid before departure.

TIPS: You are responsible for tipping luggage handlers, bellboys, and other hotel staff, guides, and bus drivers. This is separate from your tour price. Please consult PH for recommended tipping rates.

NOT INCLUDED IN THE TOUR COSTS: Travel insurance, lunch, beverages other than those provided at breakfast and dinner, and items of a personal nature such as laundry, telephone-call service charges, room service, domestic travel to and from the departure airport, excess baggage charges, and all other items not stated as included. Special technical equipment, excess or oversized luggage, and transportation for such are not included.

RESERVATIONS: Tour reservations should be made as early as possible, as space is limited. A non-refundable deposit is required to guarantee your reservation.

DOCUMENTS Your tour documents, including; paper tickets or E-Tickets receipts, tour confirmation voucher, and all other related information, will be sent approximately two to three weeks prior to departure.

PHOTOS/VIDEOS: Photos and/or videos of our tour may be used at any time in any of PH publications. 

LIMITATIONS ON LIABILITY OR INDEMNIFICATION: PH and its agents and cooperating organizations expressly disclaim all responsibility and/or liability of any nature for loss, damage, or injury to property or person due to any cause whatsoever occurring during a tour under its management, except damage caused by the gross negligence of PH. Client shall hold PH, its agents, employees, contractors, and affiliated organizations harmless from, and indemnify and defend same against, any and all claims or liability for any injury (including death) or damage to any person or property whatsoever occurring during the tour, or any part thereof when such injury or damage has been caused in part or in whole by the act, neglect, fault, or omission of Client, its agents, servants, employees, or invitees. The provisions of this paragraph shall survive the expiration or termination of this Agreement with respect to any claims or liability occurring prior to such expiration or termination. 

AIRLINES: The airlines concerned are not to be held responsible for any act, omission, or event during the time the passengers are not on board their plane. The passage contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airlines and passengers. The service of any IATA and ARC member carriers and their affiliates or any other regularly scheduled airline may be used for the transportation of this tour. 

ITINERARY: PH reserves the right to alter the itinerary as may be deemed desirable and in the best interest of the tour party as a whole. The right is reserved to cancel the tour prior to departure and to decline to accept or retain any person as a member of the tour at any time. The price of the tour is based on rates in effect for the dates on the Registration Form and is subject to adjustment with prior notification. 

ASSISTANCE: PH regrets that it cannot provide individual assistance to a tour member for walking, dining, or other personal needs. Travelers needing special assistance of any kind should contact PH prior to booking to determine what assistance might be reasonably arranged.